New Balance aims to be the world’s leading premium performance brand, crafting the highest-quality sports products for athletes and fans at every level. Yet its digital storefront did not reflect this ambition or the brands deep performance heritage.

New Balance aims to be the world’s leading premium performance brand, crafting the highest-quality sports products for athletes and fans at every level. Yet its digital storefront did not reflect this ambition or the brands deep performance heritage.

Role

Role

Selected as part of a cross-Atlantic team spanning the US and UK, I worked with the ECD and CD to define the brand expression, to design and delivery.

Selected as part of a cross-Atlantic team spanning the US and UK, I worked with the ECD and CD to define the brand expression, to design and delivery.

Challenge

Challenge

Our challenge was to evolve the website into a brand-led retail platform, piloting a new premium direction during a key brand moment New Balance’s partnership with the Australian Open without compromising commercial performance.

Our challenge was to evolve the website into a brand-led retail platform, piloting a new premium direction during a key brand moment New Balance’s partnership with the Australian Open without compromising commercial performance.

WORK SHAPED BY

WORK SHAPED BY

Ali Barr

David Amorim

David Savage

Ed Davies

Joao Escobar

John Ferguson

Jorik Houweling

Kaleeta McDade

Katie Townsend

Katrina Scott

Kelly Macdowell

Logan Hassig

Marco Jeffery

Seth Waterman

Stu Haury

Yvonne Michaelides

Zeel Jethwa

Defining our brand expression

Defining our brand expression

A design direction inspired by the craft, materiality, framing, texture and modular zones of their flagship stores across the world.

A design direction inspired by the craft, materiality, framing, texture and modular zones of their flagship stores across the world.

Tactile Elegance, a creative territory inspired by the craft, materiality, and modular zones of New Balance's flagship stores.

The Oxford Street flagship made the brand's design ambitions legible in physical form. Part of a new global retail strategy developed with Universal Design Studio and MAP, the store bridges the gap between craft and sport, precision and warmth, performance and lifestyle.

Each zone carries its own distinct material identity and mood, yet everything reads as part of a coherent whole. Modular by design, the space is built to shift with the brand's cultural calendar.

That thinking shaped our digital approach directly.
A website that holds performance and lifestyle in the same breath, with zones that feel distinct without breaking the whole. The same tension between structure and flexibility that runs through the store runs through every layout decision we made. Structured enough to anchor the brand, flexible enough to move with it.

Tactile Elegance, a creative territory inspired by the craft, materiality, and modular zones of New Balance's flagship stores.

The Oxford Street flagship made the brand's design ambitions legible in physical form. Part of a new global retail strategy developed with Universal Design Studio and MAP, the store bridges the gap between craft and sport, precision and warmth, performance and lifestyle.

Each zone carries its own distinct material identity and mood, yet everything reads as part of a coherent whole. Modular by design, the space is built to shift with the brand's cultural calendar.

That thinking shaped our digital approach directly.
A website that holds performance and lifestyle in the same breath, with zones that feel distinct without breaking the whole. The same tension between structure and flexibility that runs through the store runs through every layout decision we made. Structured enough to anchor the brand, flexible enough to move with it.

Simple, modular layouts with minimal design. Show don’t tell.

Simple, modular layouts with minimal design. Show don’t tell.

Fit Proof

Fit Proof

Clear sizing guidance and diverse body representation to help every shopper feel confident with in their choice.

Clear sizing guidance and diverse body representation to help every shopper feel confident with in their choice.

Momentus moments,

instantly shoppable.

Momentus moments,

instantly shoppable.

We engineered a brand-led, premium commerce experience, masterfully fusing elevated brand storytelling with uncompromising conversion-driving tactics.


Every touchpoint was meticulously crafted for instant shoppability, with UX patterns engineered to maximize conversion.

We engineered a brand-led, premium commerce experience, masterfully fusing elevated brand storytelling with uncompromising conversion-driving tactics.


Every touchpoint was meticulously crafted for instant shoppability, with UX patterns engineered to maximize conversion.

Social Proof

Social Proof

New Balance carefully select the ambassadors they work with and support them through their highs and lows. By elevating these stories we demonstrate that elite athletes trust and succeed with New Balance.

CONTENT

CONTENT

Through the lens of Tactile Elegance, we have helped shape the site’s photography art direction to feel crafted, premium and materially expressive, bringing product, texture and detail to the forefront.

Through the lens of Tactile Elegance, we have helped shape the site’s photography art direction to feel crafted, premium and materially expressive, bringing product, texture and detail to the forefront.

From client

From client

‘Detailed shots showing movement and tacitness of product is definitely something we’ve not had before!’


Charles Abbot
Associate Manager - GTM Strategy at NB

‘Detailed shots showing movement and tacitness of product is definitely something we’ve not had before!’


Charles Abbot
Associate Manager - GTM Strategy at NB

Using AI to generate flat-lay imagery

Using AI to generate flat-lay imagery

Flat lays across the PGP, generated with AI from the e-comm shoot. Every asset retouched in the production studio to meet New Balance's product quality and brand standards

Flat lays across the PGP, generated with AI from the e-comm shoot. Every asset retouched in the production studio to meet New Balance's product quality and brand standards

Defining the motion principles

The use of motion was informed by our motion principles – dynamic, helpful, expressive and always crafted, seamless and intentional. Moments of surprise and delight made the experience feel human and memorable.

The use of motion was informed by our motion principles – dynamic, helpful, expressive and always crafted, seamless and intentional. Moments of surprise and delight made the experience feel human and memorable.

David Amorim

Senior Digital Designer

Currently working at VML

London, United Kindgom

©David Amorim | 2026

Designed & build in Framer by David Amorim

David Amorim

Senior Digital Designer

Currently working at VML

London, United Kindgom

©David Amorim | 2026

Designed & build in Framer by David Amorim